Terms and Conditions

The following “General Terms and Conditions” (GTC) regulate the manner and rules for using the website https://rvlawoffice.com/

Definitions

Seller-company "Адвокатско дружество Радостин Василев," with registered address гр. София, р-н Студентски, жк. Студентски град, проф. Кирил Попов, 18, вх. В, entered in the Commercial Register of the Republic of Bulgaria with UIC 203342858, representative: ПЕТЬО НЕСТОРОВ ВАСИЛЕВ, telephone number: 0893 337 110, e-mail address: rvasilevlawfirm@gmail.com;

Website - an address on the Internet https://rvlawoffice.com/, as well as all applications providing the client with access to the catalogue of items offered at the specified address.

Client - any person who has visited the website and/or used the Services or its content.

Buyer - any client of the Website who has reached the age of 18, has provided a delivery address on the territory of the Republic of Bulgaria, and has made payment in favor of the Seller.

Account - standard username and password selected by the client and providing access to all goods and Services offered on the website, as well as the opportunity to exchange information with the Seller.

Order - a request by the Buyer to purchase goods and services previously selected by them and offered on the Website. For the avoidance of any doubt - only requests with a provided delivery address on the territory of the Republic of Bulgaria shall be considered orders.

Distance Contract – an order sent by the Buyer to the Seller for goods offered on the Website. For the avoidance of any doubt - individual orders shall be treated as separate contracts.

Services - the performance of any electronic services by the Website in order to provide the Client with the opportunity to communicate with the Seller and/or purchase goods offered in the catalogue of the Website.

Electronic Voucher - any combination of letters, numbers, and symbols. The combination thus created is sent by the Seller to the Buyer if the latter decides to purchase an electronic voucher. The Electronic Voucher provided to the Client is equal to the value of the amount paid by the latter. The Electronic Voucher may be used once and within a period not longer than 1 month from the date of its issue. When using an Electronic Voucher, the amount of the Order shall be reduced by the already paid voucher.

Promo Code - any combination of letters, numbers, and symbols giving the Client the right to use a fixed and/or percentage discount from the value of the Order. Promo codes are provided by the Seller to the Client by e-mail to the address specified by the latter or through a banner on the website, with validity of one calendar month.

Free Delivery - In the case of an order with a value greater than 92.03 € / 180 (one hundred and eighty) leva, the transport costs for the order shall be borne by the Seller. The transport is carried out by a courier company to an address specified by the Buyer.

Paid Delivery - In the case of an order with a value below 92.03 € / 180 (one hundred and eighty) leva, the Buyer pays for the transport of the ordered goods and services. The transport is carried out by a courier company to an address specified by the Buyer, a courier office, or a self-service BOX.

Courier - orders made through the Website are delivered by the courier company "Speedy", ECONT, or SAMEDAY. More information about the courier company can be found here.

Receipt of Order - the date on which delivery was made to the address specified by the Client.

Cart - a virtual list consisting of the goods selected for purchase by the Client.

Final Price - all costs incurred by the Buyer for the purchase of the goods, including the Delivery price. For the avoidance of any doubt - in cases where the Client uses Free Delivery, the same shall not be calculated and shall be borne by the Seller in accordance with these GTC.

General Provisions

With these GTC, the Seller, represented by the company "Адвокатско дружество Радостин Василев," declares that it complies with all applicable national provisions regarding the protection of the personal data of clients and buyers and processes such personal data in accordance with its personal data protection policy, which you can find and review here.

Access to the restricted parts of the Website becomes active after registration or logging into an Account. Registration is carried out by the Client filling in a standard form published on the Website. Direct access to the registration form can be found here.

Access to the Website may be blocked unilaterally and without notice if it is established that the Client is abusing the content and/or the goods and Services provided on the Website.

When registering, as well as when confirming each placed Order, the Buyer confirms that they have read and accept these GTC.

All prices in the catalogue of the Website are in Bulgarian leva, for one piece/pair of each displayed item.

The Seller makes efforts to maintain an up-to-date price list, while reserving the right to renew or terminate additional discounts /promo codes and games/ provided at any given moment, at any time, without the need to notify the Client of each change.

Any reduction in the prices of goods shall be carried out by the Seller in accordance with the principles and provisions of Art. 63 – 66 of the Consumer Protection Act. "Адвокатско дружество Радостин Василев" does (not) individualize the prices of the offered goods based on automated decision-making in connection with automated processing of personal data of Clients/Users/Buyers.

The ranking of goods according to certain search parameters set by Clients/Users/Buyers is carried out by "Адвокатско дружество Радостин Василев" in the following way:

The Client defines criteria by which the products in the general product catalogue are displayed and, through a filter, may determine the sorting criterion. The options by which the already defined selection of the client may be displayed are as follows: Recommended, Newest, Discount %, by price – Ascending order, by price – Descending order.

"Адвокатско дружество Радостин Василев" and our physical store make serious efforts to maintain the accuracy of the information presented on the Platform. The Seller complies with all requirements of the applicable legislation in connection with ensuring the conformity of the goods with their description, qualities, and characteristics.

The characteristics or prices of the products described on the Platform may be changed by the Seller at any time.

The Seller reserves the right to correct and update these GTC unilaterally and without prior notice to the Client regarding the changes. For the avoidance of any doubt - by confirming each Order, the Buyer declares that they have read and accept the General Terms and Conditions published on the Website as of the date of the Order..

The Client agrees that there may be a difference between the prices announced on the Website and those in the Seller’s stores in the country.

The Website uses officially provided manufacturer data regarding the color range of the goods offered in the catalogue. The Client agrees that differences in colors between the delivered and ordered goods are permissible, given that the colors visible in the photos depend on the Client’s computer configuration as well as their visual perception.

The Website accepts orders only when the Client provides a valid delivery address on the territory of the Republic of Bulgaria

Confidentiality

The Client/User/Buyer agrees that by providing any personal or other data to "Адвокатско дружество Радостин Василев," they agree that such data may be used for the following purposes by "Адвокатско дружество Радостин Василев" (1) maintaining the Client’s/User’s/Buyer’s account, including registering orders, sending ordered products, performing ordered services, invoicing, resolving disputes with Clients/Users/Buyers regarding their Orders, or reviewing their requests; (2) where explicit consent is present – sending Commercial Messages, periodic notifications by e-mail or SMS; (3) conducting market research, tracking and monitoring sales and client/user behavior.

The Client/User/Buyer agrees to provide "Адвокатско дружество Радостин Василев" with unlimited access in terms of volume and time to any materials and information that they send to the Seller through or in connection with the Platform, regardless of whether they have placed an Order and completed a transaction through the Platform. "Адвокатско дружество Радостин Василев" has no obligation to keep the information thus received confidential, insofar as such obligation is not imposed by the applicable legislation.

By providing their data to "Адвокатско дружество Радостин Василев" (including e-mail), the Client/User/Buyer gives their explicit consent to be contacted by "Адвокатско дружество Радостин Василев" or third parties who are couriers, traders, partners of "Адвокатско дружество Радостин Василев" and providers of marketing services, state, municipal, or non-governmental agencies or companies in the field of insurance or financial services, where this is provided for by the specific legislation, as well as other companies with which "Адвокатско дружество Радостин Василев" may develop joint programs for offering the Goods and/or Services on the market, etc.

Ordering Items

CONCLUSION OF CONTRACT

Ordering goods from the catalogue may be made by choosing the option to visit the Website as a "guest" or as a registered user.

When ordering goods displayed in the catalogue of the Website, the Client agrees to the GTC for use.

“Order” means the request made by the client for the purchase of specific items. The Order shall be deemed placed after the client receives an automatic e-mail with an order number.

Orders are confirmed by the Client receiving a second automatic e-mail indicating the waybill number with which the shipment is travelling. The Seller shall not be liable to Clients/Users/Buyers for lack of current availability of a given good until the moment of Confirmation.

Once logged into their Account, the Client may place an order for one or more goods by selecting the color, size, and quantity of each of the goods displayed in the catalogue. After all described options are filled in, the Client adds the selected goods to the Cart by pressing the “Add to cart” button. After all desired items have been added to the Cart, the Client must select a payment method and a delivery address on the territory of the Republic of Bulgaria.

In the event of changes to the price list of the offered goods, the Seller reserves the right to cancel placed orders, undertaking to notify the Client of the change and of the current price of the item ordered by them.

Despite the efforts made by the Website team to maintain up-to-date stock availability, the Client agrees that differences between the availability presented at the time of order and the actual availability established after the order is placed are permissible. If the availability of one or more goods from one order has been exhausted, the Seller undertakes to contact the Buyer using the data provided in the latter’s Account. Under these circumstances, the Buyer may choose one of the following options:

• removal of the item with insufficient availability from the order and confirmation (within a period not longer than 10 calendar days) for delivery of the remaining goods in the order.
• cancellation of the order.

The Client agrees that saving the electronic address of a given item on the Website and/or saving it in the “Favorites” category does not guarantee the availability of the respective item, nor the period during which the item will be offered in the catalogue of the Website. In connection with the above, the Client agrees that items saved in the described manner will be removed from the catalogue of the Website, and the status of such goods will be changed to “Inactive”.

If a Client orders an item whose status is “Inactive”, the Seller has the right to cancel the placed order automatically. In such cases, the Seller undertakes to notify the Client by sending an automatic message to the e-mail address specified by the latter in the registration form.

In the event of a systemic technical error in the price of a given item, the Seller has the right to cancel the placed order automatically. In such cases, the Seller undertakes to notify the Client by sending an automatic message to the e-mail address.

Each order placed through the Website shall be considered a separate Distance Contract concluded between the Seller and the Buyer. For the avoidance of any doubt - the Distance Contract shall be deemed concluded from the moment the order is sent to the Buyer.
Orders placed on weekends and public holidays are processed on the first working day.

Payments

The goods ordered through the Website may be paid for by cash on delivery upon receipt of the order.

Transport

The goods purchased through the Website are delivered to the Buyer by the courier company "Speedy", "ECONT or SAMEDAY

The goods are sent to the Buyer only after the Seller has received confirmation of the placed order. After receipt of the confirmation by the Buyer, the Order shall be delivered as follows:

• For Orders placed outside periods of active sale - up to 3 /three/ working days;
• For Orders placed during an active sale - up to 7 /seven/ working days.

The available delivery methods are as follows:

• Delivery to an office of the courier company;
• Delivery to an address specified by the Client;
• Delivery to an automated parcel station

For Orders with a value lower than 92.03 € / 180 (one hundred and eighty) leva, the Client uses the Paid Delivery option, the price of which is determined based on the current prices of the selected courier, taking into account the weight and volume of the shipment.

For Orders with a value greater than 92.03 € / 180 (one hundred and eighty) leva, the Client uses the Free Delivery option.

Orders sent to an office will be held at the courier’s office for no longer than 7 /seven/ days. After this period expires, the Seller has the right to cancel the Order without expressly notifying the Client.
For Orders placed to an address, the Client is obliged to ensure access and the possibility of receiving the Order. If the Client is not found at the specified address, the Seller reserves the right to cancel the Order or leave it at the nearest office of the courier, where the goods will remain for no longer than 10 /ten/ days, after which the Order shall be deemed canceled and the goods returned to the Seller.

Goods ordered through the Website have the “Inspection and test” option; in case of refusal, their return shall be at the recipient’s expense.

Order Cancellation and Return of Goods

For a Client who has refused to pay for an Order by cash on delivery more than 2 /two/ times, the Seller has the right to cancel the respective Order without expressly notifying the Client.

Cancellation by the Buyer of an already confirmed Order shall be carried out in the following order:

• Notification of cancellation of the Order by telephone call to the number specified in Contacts within 1 (one) hour after placing it or by submitting a Standard Form for exercising the right of withdrawal from the contract in accordance with Annex No. 6 to the Consumer Protection Act.

Information regarding the right of withdrawal from the contract in accordance with Annex No. 6 to the Consumer Protection Act can be found here

• Notification of cancellation of the Order by e-mail to the address specified in Contacts within 1 (one) hour after placing it.

The Buyer has the right to refuse the Order if the integrity of the packaging and the goods contained therein have been damaged during transport. For the avoidance of any doubt - if the integrity of the packaging is compromised but no damage whatsoever has been caused to the goods, the Buyer has no right to rely on this clause.

The return of goods to the Seller shall be carried out provided that the goods are in the same condition in which they were received (with all labels belonging to them, without being torn and/or removed), and have not been treated with substances, soiled, damaged, or used.

For the avoidance of any doubt, the Buyer has the right to declare withdrawal from the contract no later than 14 days from receipt of the Order, and must return the goods to the Seller no later than 14 days from the date of declaring the withdrawal.

The conditions and terms for returning goods are in accordance with the requirements of the Consumer Protection Act.

With regard to the goods sold by "Адвокатско дружество Радостин Василев," there is a statutory guarantee of conformity in accordance with the rules of the Consumer Protection Act, which guarantee for the individual types of goods is in line with the minimum warranty periods valid for the respective type of goods within the European Union.

The Seller shall be liable for any lack of conformity of the goods that exists at the time of delivery and manifests itself up to two years after delivery, but no later than 14 days from the establishment of the non-conformity with the contract.

Buyers have the right to claims regarding purchased goods in accordance with the provisions of the Act on the Provision of Digital Content and Digital Services and the Sale of Goods. Claims regarding delivered goods are submitted by the Buyer on the website of "Адвокатско дружество Радостин Василев," with access to the form available at the following link (claim form) or at the commercial premises of "Адвокатско дружество Радостин Василев" on the territory of the country. The right to choose the place for submitting the claim belongs entirely to the consumer.

"Адвокатско дружество Радостин Василев" maintains a register of the claims submitted to it in accordance with the requirements of the Consumer Protection Act and the Act on the Provision of Digital Content and Digital Services and the Sale of Goods.

The Buyer may review the entire law on the official website of the Commission for Consumer Protection at the link